Motor Carrier Customer Service

MOTOR CARRIER DIVISION
CUSTOMER SERVICE

Phone: (801) 965-4892
Fax: (801) 965-4899

Hours: Monday – Friday 8 a.m. to 5 p.m.
Closed on Weekends & State/Federal Holidays

Physical Address
4503 South 2700 West
Taylorsville, Utah 84129
Mailing Address
Box 148240
Salt Lake City, Utah 84114-8240

Contact Motor Carrier Customer Service for assistance with:

  • Permit requests
  • Construction Restrictions
  • LCV Application Requests
  • Port Bypass Program Information
  • Routing Assistance
  • Unified Carrier Registration Info

Resource List

Frequently Asked Questions

What is the Federal Motor Carrier Safety Administration’s web address?
What do I need to do to start a trucking business?
How do I obtain a copy of my company profile?

That information is found in the FMCSA Portal.

How do I challenge data shown on my company profile?

Data quality challenges can be submitted using the Data Qs Program.

How can I change the name and address of my business online?

Visit MOTUS FMCSA’s new registration system for instructions.

Where can I find carrier data?

FMCSA recently moved carrier data into the new registration site, MOTUS. Public data can be accessed by utilizing the “Search” function near the top of the homepage.

Where can I file a complaint against a motor carrier company?

You can file a complaint using the National Consumer Complaint Database.

Where can I set up an account to monitor my CSA information?

On the FMCSA Portal.

Where can I find information about the transportation of hazardous materials?

The information is found in two locations, the Pipeline and Hazardous Materials Safety Administration (PHMSA) website and the FMCSA Hazardous Materials webpage.

What safety and security programs are available through the FMCSA?

Visit the FMCSA Safety webpage for information and links to safety and security initiatives, resources and regulations.

Where can I find information concerning Unified Carrier Registration (UCR)?

Information about UCR is available at plan.ucr.gov. UCR fees can be paid at www.ucr.gov.

How do I contact the UDOT Motor Carrier Division to purchase permits online, ask questions or access the Motor Carrier Get Started Guide?

You can find contact, general information, and the Motor Carrier Get Started Guide on our webpage, as well as a link to the Online Permits & Information Maintenance System.

Where are the locations and phone numbers of the eight ports of entry in Utah?

A list can be found with our Motor Carrier Contacts.

How do I get started?

We have created a Motor Carrier Get Started Guide to help answer this question. It can be accessed on our Motor Carrier Education & Outreach page.

Where do I find driver education and training information?

The FMCSA Driver Resources webpage contains this information.

Where is the Pre-Employment Screening Program?

This program assists motor carriers with investigating crash history and roadside safety performance of prospective drivers and can be found on FMCSA’s Pre-employment Screening Program website.

Driver and Company Safety Resources

Truck Smart

This program teaches automobile drivers how to drive safety around big-rigs. Visit Truck Smart for a driver education instructor’s toolkit and current advertising campaign information.

Commercial Vehicle Safety Alliance (CVSA)

The Commercial Vehicle Safety Alliance’s mission is to improve commercial motor vehicle safety and enforcement by providing guidance, education and advocacy for enforcement and industry across North America.